Services on allobambin website

 

> Money back

With allobambin, you are guaranteed to be 100% money back. You have received a product and it does not suit you, you are wrong or you have changed your mind about your order and wish to repay it without any problem and very simple (see conditions back in the bottom of this page).

 

 

> 15 days to retract

According to Article L121-20 of the French Consumer Code, you have a period of 7 days from the date of delivery of the order to exercise your right of withdrawal. At this withdrawal period, allobambin gives you additional 8 days to enforce the law. So you have 15 days to determine if you are satisfied or if you wish to be refunded, it is up to you.

 

 

> Free delivery from 89 EUR purchase (only in France)

Get your order at home for free!
Free delivery is available to you once your order exceeds the amount of 89 EUR. Check the amount of your cart before ordering to take advantage of this offer and save on shipping costs.

 

 

> Fast shipping!

99% of orders are shipped within 24hrs!

  • Shipping on Monday for any payment received on Saturday between 10am and 10pm Sunday.
  • In business day, shipping latest day after receipt of payment.

This applies to products that are in stock (i.e. almost all products). 

 

> Loyalty 

Earn voucher by buying the products participating in the loyalty program recognized by the following icon advantage loyaltyAvantage fidélité loyalty in the pages of product description.You just have to combine these loyalty points collected, convertible at any time and valuable voucher throughout the site without exception.
1 reward points = 20 cts EUR
Expect to earn more points before converting to voucher!

Vouchers must be entered on the Shopping Cart page: View Cart link at the top right.

 

> Referral Program

Refer your friends!
When one of your referrals meets your referral program, he receives a voucher of 5 EUR on the whole site and each time one of your referrals places an order on the site, you will receive 5 EUR vouchers.

 

 

> Is it a gift ?

You want to offer a gift?

It is possible to deliver your order to an address different from yours (done during the ordering process). allobambin offers to pack your order of gift wrap (extra € 0.50 per item with a max of € 2.00) and also attach a message from you in the package (the gift wrap option and the text to include with your order are available during the ordering process). No document with price indications, such as invoice, will be attached to your order.

 

 

> Order follow-up

Upon shipment of your package by allobambin, you can follow-up its delivery to your address by logging into your account, and in the "My Orders" (or go to the guest tracking page which you received the link via mail if you ordered has a guest), click the order you interested in to access the tracking link of your package: no need to go to connect to the site of a carrier with no follow-up information, one click is enough!

 

 

> Online PDF invoice

You can always edit an online PDF invoice on an order by logging into your account under "My Orders" " (or go to the guest tracking page which you received the link via mail if you ordered has a guest), click the command you want, then click "Edit a PDF invoice."

 

 

How to return

Several solutions:

  • go to "My Account" then "Order History" (or go to the guest tracking page which you received the link via mail if you ordered has a guest), select the order you want to make a return by clicking on "Detail", you will then have access to the possibility of creating a product return by selecting the products in question. Upon your return request validated by us, you will have access to all the terms.
  • otherwise contact Johan via the contact form, or send an email to johan@allobambin.com, or by calling +33(0)6 31 91 54 47.

Return your order by following the instructions provided to you and you will receive your refund soon after the receipt of your return package. The repayment of your order takes the form of a bank transfer if you have chosen this method of payment during ordering process the form of a cancellation of the bank transaction if you have chosen credit card or PayPal as a method payment. The return costs are your responsibility if it is a cancellation and at charge of allobambin if the return is caused by an error for my part. In two cases, consider optimizing the return package in weight to avoid wasting money on postage, feel free to contact allobambin.

 

Return Policy packages

Shipping charges on a return for withdrawal are your responsibility if it is a mistake on your part or a change of mind and are the responsibility of allobambin if the product is defective not detected when sending or if the product description is not consistent. The order number and contact information must be communicated to any return. The withdrawal of object will be accepted only for items in their original packaging, in perfect condition and include all accessories shipped with. In particular, any object that is returned damaged, marked, used or off-withdrawal period will not be accepted and will be returned at your expense. Reimbursement will be made after receipt and acceptance of the returned package, by same payment method as method chosen when ordering, within 8 days after the return of the object.


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